"My family" application is the most convenient and accurate service to determine the location of your family members and view their movement history. You do not have to register or open an account, we do not request your phone numbers. There is no reference to personal data! We do not store either the chat history or information about the subscriber location. All the data is stored only on the phones of our users. Our servers transmit only "impersonal" information between users. You can be absolutely sure that no stranger will learn your child location is or will be able to read your messages. However, this also means that once you have replaced the phone or reset to default, the application will perceive you as a new user.
Attention! For proper app operation, you must enable location services and grant access to Internet! Mobile Internet is required to transmit location data when the user is in motion!
Google services must be enabled. If your device has a startup manager, battery use optimizer - you need to add the app to these software lists!!! Be sure to check the "Checking the settings"section. However, some models require individual settings for proper operation of the application in the background mode.
A list of all families to which you belong, see "Home" section in the menu.
The user who created the family is its Administrator and can delete other users! The Administrator name is displayed next to icon in the list of all families in the "Home" menu section
If you wish to replace the Administrator in your family please contact the support team firstname.lastname@example.org.
Once you have left the family you will not be able to return to it without invitation made by the existing family members.
The family Administrator can not log out or delete the family while other users stay in it. He must first delete all users. The Administrator will see an additional icon displayed in the profile of other users.
First name and picture (or icon) are used in the application as avatar icon. Only the users themselves can set their names and change avatar icons.
Once your avatar icon is changed it will be updated in the profiles of other users within 1-2 minutes.
Click on the user icon at the bottom of the Map screen to open the user profile.
The application supports 15 colour themes. To change the colour scheme, please click on any of coloured squares you like. The application layout will only change for your phone, each user installs it according to its own preferences
This section is designed to help you configure your device to ensure proper operation of the app. Be sure to check this section on all devices of your family members. All corresponding boxes must be ticked with green check marks! Click on "fix" and follow application instructions in order to correct errors
You can change map type in this section. Click on the map name (Google map is used by default) and select any from the list. We are constantly adding new maps as recommended by our users.
Localisation is chosen automatically based on phone settings. If you need to install a different language for some reason, please select a language from the list in the "Language" section. Once a different language is installed, the application will be localized automatically.
Kids mode allows you to lock setting change function in the app for the specific family member. You may not quit the family and invite someone to the family. You will be able to make forced voice calls and forced snapshots and capture on video using your phone camera with installed Kids mode.
Kids mode will be enabled on this phone afterwards. And you will be able to cancel this mode only by using the password set.
You can make forced calls to phones with Kids mode installed. VOIP technology is used for this purpose. You need a high-quality Internet on both devices.
Call duration is limited to 30 seconds in a free version. In a Premium version - to 10 min.
You can make forced snapshots from the phone camera with installed Kids mode. You can select the camera you wish to use - front or rear camera. Pictures are stored in the application cache and deleted automatically after 10 snapshots are saved
With Places you can receive notifications of users who arrived or left the Places you created. For example, you can receive notification after your child came to school, or husband returned home
The map will show a new token and new Place radius. As a default, all family members are added to the notifications of arrival or departure from this Place.
If a new member has entered your family after creation of Places, you need to enable notifications for him/her in a way described above. Each family member creates his/her own Places and only he/she receives notifications from these geofences. Other users will not see your Places. Notifications of arrival or departure from a Place are sent to you in a family chat.
To delete a Place, you need to find this Place on map and slightly click exactly on the Place icon. Afterwards click on Trash icon (icon) in the lower right corner. .
My family application allows to view the movement history of all your family members. Tracking data stay in the memory for 3 years!
When the app refreshed its coordinates (in accordance with refreshment rate), it transmits the coordinates at the same moment to the family members for recording in the movement history. And if some device is not connected to the Internet it will not receive these coordinates. This point in the history will be omitted. Therefore, the history of one family member on different devices may contain a different number of points. The quality of coordinate transmission is also low when the user moves with a high speed (by car).
You can disable recording of your history movement in the app settings in the "Location" section
There is an Alarm button in the app for emergencies . Click on the button and the whole family will receive a loud acoustic signal. The signal will be automatically switched off in 10 seconds. If you wish to switch off signal receiving, you may do it for each user separately in the Profile of this family member.